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I was deceived by the card-ad Brooks Brothers mailed me and the store assistant manager(did not identify himself) in BB store was as rude and unhelpful. Brooks Brothers sent me a sale card which advertises shirts at $29.90 and suits at $229.00 on the face of the card and gives sale dates of November 16-26 in bold letters on the verso.

In fact, the store price of shirts was $39.90 and higher.

When I inquired the assistant manager advised me that in tiny illegible (white ink on pale surface - hard to read) letters at the bottom of the card it indicated that the sale is on the 22nd of November only.

That is disgusting!!! I drove for an hour each way to walk away with nothing as a result of Brooks Brothers' false and deceptive advertising.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: New York, New York

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